Westfield White City Shopping Centre

Laidlaw Balustrades Case Study – Westfield White City Shopping Centre


Project: Westfield White City Shopping Centre, London
Clients: Marks and Spencer, House of Fraser, Boots and FCUK

Laidlaw Balustrades systems sweep the board at Westfield White City

Europe’s biggest retail outlet in Europe, the recently opened £1.6 billion, 42-acre, 300-store Westfield-London Shopping Centre in White City saw several leading retailers use Laidlaw’s handrails and ironmongery systems . These included the prestigious Marks and Spencer, House of Fraser, Boots and FCUK outlets.

The M&S design style required a greater sense of open space. Laidlaw Balustrades’ Square Top Handrails System with Structural Glass was therefore used around all escalator areas at the 103,000 square foot, 3-floor flagship store. The free-standing balustrades requires no separate uprights and there are no gaps through which a child might squeeze. The toughened glass structural balustrades supports a 50mm top rail with a groove cut into it to enable the components to be fully adhered to one another. At the base, the glass is clamped between steel sections which are bolted to the floor structure.

The variety of ironmongery systems used at other stores at Westfield White City bears testament to Laidlaw Balustrades’ product diversity and choice of finishes. House of Fraser used the Centurion range of Pull and Lever Handles with Door Closers in Polished Aluminium while FCUK utilised the Orbis Classic range. The Orbis Commercial range of ironmongery in Stainless Steel was also use at the Centre’s Northwest Bus Interchange.

Westfield asked retailers to produce something special for the centre and this offered a great opportunity for us to trial a range of new design features. We have focused on helping our customers to shop easily in an environment which feels really special.

Tessa Clark, Head Of Store Design,
Marks & Spencers